Professional Home Care | Newark, Southwell & Ollerton
CQC-Rated Good
Here's what Clients and the CQC say about us
"Helping at Home was recommended to us by two separate close friends, who both use their services for the care of their Mums.
Helping at Home and the carers have made this so much better than we could have hoped for.
Mum's care has been exceptional, so kind, thoughtful and nothing appears to be too much trouble."
TH - Client's Daughter
"People were treated with kindness and compassion.
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Staff protected people’s privacy and dignity, they treated them as individuals and supported their preferences.
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Everyone spoken with said they would recommend Helping at Home."
"The carers are punctual and diligent. Nothing is to much trouble for them.
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It's important for my parents to know who is coming to see them, and they stick very closely to the times. This isn't something all care providers can do."
JW - Client's
Daughter
"People said they received high quality care from knowledgeable staff who treated them as individuals.
People appreciated the respectful, friendly, and patient approach of staff, who took time to build relationships and support independence."
"Helping at Home are very professional and respectful at all times
Helping at Home provide great feedback when needed by monitoring them with every visit and giving updates via the Birdie app
I recommend them to anyone looking for home
care for an elderly person"
TM - Client's Son
Why choose Helping at Home?
At Helping at Home, we care for your loved ones as if they were our own family. Based in Newark and rated Good by the CQC, we are a family-run home care provider dedicated to dignity, safety, and independence. Families choose us because we’re big enough to deliver reliable support, yet small enough to know every client personally.
Our carefully selected, fully trained carers provide consistent, compassionate support—so you’ll see familiar faces and enjoy peace of mind. From personal care and medication support to companionship, meal preparation and live-in care, we tailor every package to fit your loved one’s needs and routines.
We believe in clear communication, so you’ll always be kept informed and involved. We also work with council Direct Payments, NHS Continuing Healthcare and private arrangements, making funding simple and transparent.
Choosing Helping at Home means choosing integrity, kindness and quality. We listen, we adapt, and we focus on creating joy in daily living. That’s why so many families trust us to support the people who matter most.
Our Care | Your Home
Inviting carers into your home is a big decision -and we’re here to make it a positive one.
At Helping at Home, our warm, professional team delivers personalised home care that’s built around you. Whether you need regular domiciliary care, help with personal care, or just a little extra support day-to-day, we’ll create a plan that fits seamlessly into your life.
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We don’t believe in rigid rules or one-size-fits-all schedules. Instead, we take time to listen, understand, and work with you to agree the right level of support - whether that’s a short visit, companionship, or full daily assistance. Every client is matched with familiar, consistent carers who bring not only skill but kindness and reassurance into your home.
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From the very first conversation, you’ll find us open, honest, and easy to talk to. Our goal is simple: to provide safe, compassionate, and reliable home care that promotes dignity, independence and peace of mind for you and your family.
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We support families across Newark-on-Trent, Southwell, Bilsthorpe, Ollerton and the surrounding towns and villages, and we’re continuing to grow.